See details at the bottom of this page.If you have any questions...517-819-9813mentor@pmamentor.comFor families new to PMA, please note that there isa one-time $35 registration fee per family.
PLEASE NOTE THESE DETAILS:- Payments are based on the current rates for the services utilized and are not prorated but assigned to meetings.
- Meetings are paid for in advance through an invoice system.
- There is no fee if you pay utilizing your bank account; if you pay by credit card, there is a courtesy fee.
- Our invoice payment system is BBB Accredited & has an A+ Rating.
- All clients have a billing spreadsheet.
- PMA staff updates the billing spreadsheet throughout the school year, reflecting meetings and how your payments are applied.
- If you need to change or cancel your weekly services, you must contact us before your next invoice is processed.
- You are billed for missed sessions, and these are charged against your billing payments;
- The only exceptions are:
- PMA scheduled breaks,
- planned time off (two-week prior notice), or
- a dire family emergency (death in the family, et al.).
- Refunds are given only under extenuating circumstances, and not all refunds are approved.
- If a refund becomes necessary, a special request in writing must be made, and there is a 15% processing fee.
- All meetings are recorded and held in the Cloud until downloaded and secured on a locked PMA storage device.
- Parents are welcome at any meeting.
- It works best if parents come on the first (or last) five minutes of meetings, but it is not required.
- Most of the meeting time is dedicated to the student and their mentor so that students truly “own” these meetings and this process.
- Parents have access to the Resources we use with their students, which serves as an update since parents can check them anytime.
- We do not send formal reports; parents can request an update meeting, which will count as a billing meeting time.
- We utilize Google resources, and all registrants must have and maintain a Google Account.
See details at the bottom of this page.
If you have any questions...
517-819-9813
mentor@pmamentor.com
For families new to PMA, please note that there is
a one-time $35 registration fee per family.
PLEASE NOTE THESE DETAILS:
- Payments are based on the current rates for the services utilized and are not prorated but assigned to meetings.
- Meetings are paid for in advance through an invoice system.
- There is no fee if you pay utilizing your bank account; if you pay by credit card, there is a courtesy fee.
- Our invoice payment system is BBB Accredited & has an A+ Rating.
- All clients have a billing spreadsheet.
- PMA staff updates the billing spreadsheet throughout the school year, reflecting meetings and how your payments are applied.
- If you need to change or cancel your weekly services, you must contact us before your next invoice is processed.
- You are billed for missed sessions, and these are charged against your billing payments;
- The only exceptions are:
- PMA scheduled breaks,
- planned time off (two-week prior notice), or
- a dire family emergency (death in the family, et al.).
- Refunds are given only under extenuating circumstances, and not all refunds are approved.
- If a refund becomes necessary, a special request in writing must be made, and there is a 15% processing fee.
- All meetings are recorded and held in the Cloud until downloaded and secured on a locked PMA storage device.
- Parents are welcome at any meeting.
- It works best if parents come on the first (or last) five minutes of meetings, but it is not required.
- Most of the meeting time is dedicated to the student and their mentor so that students truly “own” these meetings and this process.
- Parents have access to the Resources we use with their students, which serves as an update since parents can check them anytime.
- We do not send formal reports; parents can request an update meeting, which will count as a billing meeting time.
- We utilize Google resources, and all registrants must have and maintain a Google Account.
